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Cancel a sale

Record returns, cancel orders and return products to inventory

Updated over 7 months ago
  1. Go to Finance in the bottom slash.

  2. Select the sale you wish to cancel. Check that the data matches and is correct.

  3. Click on Cancel transaction.

  4. If the customer returned the items, activate the Return items to inventory option.

  5. Select Yes to complete the cancellation.

  6. The reports and the product will return to their previous status and the transaction will be shown as Canceled.

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